Motorcycle Safety Center of Virginia

 

 

CANCELLATIONS

 

If you find you need to cancel your scheduled class, we will refund your tuition minus a cancellation processing fee, if you notify us in writing 14 days before the first day of your original scheduled class no later than the close of business at 4:00 P.M. EDT (15 days total)
$35 Registration fees are included in every BRC at the time of purchase and are not refundable.
Tuition fees will be refunded by check from MSCV, Inc. minus a $25 cancellation processing fee.

Example; If your original class was on a Friday evening , we must be notified no later than 4:00 P.M. Thursday, 15 days before your Friday class start date.

Refund Example; If your BRC Total Payment was $145. (Registration $35 + Tuition $110). To process your cancellation we subtract the $35 registration, minus a $25 cancellation processing fee, your refund would be $85.
We will mail a check within five business days from notification if qualified for a refund.

Refund Example; Your Jump Start, IRC or ERC was $90, $85 or $80. A $25 cancellation processing fee will be deducted and your refund will be $65, $60 or $55 accordingly.
We will mail a check within five business days from notification if qualified for a refund.

E-MAIL, FAX AND U S POSTAL SERVICE IS PREFERED for cancellation notices.
E-mail - austin@mscv.org , fax- 804-368- 0987 or U S Postal @ P.O. Box 6162 Ashland Va. 23005

NO TELEPHONE CALLS PLEASE.
E-mail, Fax or USPS protects everyone with a time and date stamp.

ALL cancellation notices received 15 days or less, will result in a a non refundable tuition and fees.
We regret we can not accommodate your request in 14 days or less.
WE CANNOT ACCEPT ANY EXCUSES OR REASON. OUR ZERO TOLERANCE POLICY IS FOR FAIRNESS TO ALL STUDENTS, PAST, PRESENT, AND FUTURE who have accepted a loss or for those that will be confronted with a similar situation.
Please make every effort to attend, thank you.

Inclement weather cancellations by MSCV: call us @ 804-368-0989 extension #4, for a recorded message regarding your class if cancellation is necessary. If there is no message referencing the weather, then your class is still scheduled to begin. If cancelled, you will have one year from the date of cancellation to reschedule your class. NO REFUNDS. We do not charge to reschedule due to a weather related cancellation when cancelled by MSCV only. (A one time FREE reschedule will be offered for this event.)